We’re Here to Help

I didn’t receive my vows email after purchasing.

Check your spam or junk folder first — our emails occasionally land there. If it’s not there, use the contact form below and we’ll resend immediately.

I used a different email on the site vs. at checkout.

No problem — your vows are tied to your session, not your email. If you can’t access your thank-you page, contact us below with both email addresses and we’ll sort it out.

The vows don’t feel right for me. Can I get a refund?

Absolutely. We offer a 100% money-back guarantee within 30 days of purchase, no questions asked. Just use the contact form below.

Can I get vows for my partner too?

Yes — each set of vows requires a separate purchase. Go back to the generator and run it again with your partner’s details.

Can I edit the vows?

Absolutely — they’re yours. Think of them as a strong first draft. Most people make a few personal tweaks before the ceremony and that’s exactly how they’re meant to be used.

My thank-you page showed an error after payment.

Don’t worry — your payment went through. Check your email for the keepsake copy. If you don’t see it within 10 minutes, use the contact form below and we’ll send your vows right away.

How long will my vows be available?

Your thank-you page link is active for 7 days. Your email copy is yours to keep forever. We recommend saving or printing your vows right away.